Misc

How to find a replacement part

Finding replacement parts is easy. Consult your original manual for a complete listing of replacement parts numbers, then simply search our site for that number. If you have a questions contact our customer service department or call 01977 556622

It seems very technical, are they hard to install?

Replacement Laguna parts are all easy to install – details can be found in your instruction manual which can also be downloaded from the Pond Help section of the website.

Can I buy replacement parts directly from Laguna?

Laguna parts can be purchased from Laguna stockists, or from our Hagen website.

What do I do if my pump stops working?

Usually pumps fail due to a problem with the impeller. Simply removing and cleaning the impeller and impeller housing will solve the problem. Occasionally impellers do break, but are quite cheap and simple to replace.